Refund & Return Policy | Benning Auto Parts

✔ 30-Day Returns | ✔ Local Support | ✔ Trusted Since 1946

At Benning Auto Parts, we stand behind the quality of our parts and want you to buy with confidence.

Returns

  • Returns accepted within 30 days of purchase
  • Items must be unused, uninstalled, and in original packaging
  • Receipt or proof of purchase is required

Non-Returnable Items

  • Installed or used parts
  • Electrical components
  • Special order or custom items

Refunds

  • Approved returns will be refunded to the original payment method or issued as store credit
  • A restocking fee up to 20% may apply
  • Shipping charges are non-refundable

Damaged or Incorrect Items

  • Please report within 48 hours of delivery
  • We will arrange a replacement or refund as quickly as possible

Core Returns (If Applicable)

  • Core charges are refundable if returned within 30 days
  • Core must be complete and drained of fluids

How to Start a Return

Bring your item and receipt to our store or contact us:

Phone: 1-800-847-0733
Location: 308 17th St, Columbus, GA 31901-1838
Email: sales@benningautoparts.com


Frequently Asked Questions

Can I return a part if I ordered the wrong one?

Yes, as long as the part is unused, uninstalled, and in original packaging and returned within 30 days with your receipt.

Can I exchange a part instead of getting a refund?

Absolutely. We’re happy to help you find the correct part and apply your return toward an exchange.

Do you help confirm fitment before purchase?

Yes — our team can help verify the correct parts based on your vehicle’s year, make, model, and engine details.

What if my part arrives damaged or incorrect?

Please contact us within 48 hours of delivery so we can quickly resolve the issue with a replacement or refund.

Are there items that cannot be returned?

Yes. Installed, used, electrical, and special order parts are non-returnable.


Need Help With Fitment? Call Us First

Not 100% sure this is the right part? We’re here to help before you buy.

Our experienced team can confirm fitment and help you avoid ordering the wrong part — saving you time, money, and hassle.

Most returns happen from incorrect fitment — let us help you get it right the first time.

Call us at 1-800-847-0733

Tip: Have your vehicle’s year, make, model, and engine size ready for faster assistance.


Looking for parts? Browse our Engine Rebuild Kits or request a custom quote.